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Can I get a refund for my order before it has shipped?
Yes, if your order has not yet shipped, you can request a refund. Please ensure to reach out to our customer service team with your order details to proceed with the cancellation and refund process.
What is the time frame for processing a refund after a chargeback?
You can expect the refund as soon as your bank has closed the chargeback. Typically, the bank will ask you to sign and return a document confirming your request to close out the chargeback. Once this step is completed and confirmed by your bank, plea
Can I get a refund for the overnight shipping fee if my order is delayed?
If your shipment was delayed, you may request a review of your overnight shipping fee refund. Once submitted, our team will evaluate the delay's specifics and determine the eligibility for a refund. We appreciate your patience and understanding as ou