Package Protection & Free ReturnsUpdated 2 hours ago

Free Returns & Package Protection?

Package protection is an optional add-on available at checkout that provides both free return shipping and package protection for your order.

By purchasing package protection with your order, you will receive:

Free Return Shipping – If you need to return an item for an exchange, refund, or store credit, your return shipping label is covered.

Package Protection – If your package is lost, stolen, or damaged in transit, you can submit a claim, and upon approval, receive a same-item replacement at no extra cost.

Free Returns with Package Protection

When you opt-in for package protection at checkout, your return shipping label is included, allowing you to return any eligible item(s) for FREE within our return policy guidelines.

• If you do not purchase package protection, you can still return your items, but you will be responsible for the cost of the return shipping label.

• Package protection applies to all items in your order—you do not need to purchase it for each item.

• Restocking fees may still apply where applicable.

• Returns must be initiated within the return window and items must be in new, unworn, and unwashed condition with all original tags attached.

• Final-sale and discounted items are not eligible for returns.

For full return guidelines, please refer to our Return Policy.

Package Protection

When you purchase package protection at checkout, your package is protected against loss, theft, or carrier damage during shipping.

If your package is:

Lost or Stolen – Submit a claim, and upon approval, you will receive a replacement item at no extra charge.

Damaged in Transit – If your item arrives damaged, file a claim, and if approved, you will receive a replacement item for free.

• Claims must be submitted within 30 days of the delivery date.

• Replacements are subject to product availability. If the item is out of stock, you may be offered a store credit or refund.

For assistance with filing a claim, please contact our Customer Support Team.

By choosing package protection, you get peace of mind with free, hassle-free returns and shipping protection—ensuring your order is covered from checkout to delivery.

If you have any questions, feel free to reach out to our team!