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Returns, Refunds, & Exchanges

What is your return policy?

60-Day Risk-Free Returns. Most unopened items can be returned within 60 days for:. •    A full refund (minus return shipping), or. •    100% store credit. Note: CPAP machines, masks, and oxygen concentrators have detailed return guidelines below. ⸻.

How does the 60-Day Risk Free on CPAP Machines work?

Your 60-day return period starts from the day we ship your machine to you. After this period, we don’t accept return requests. To start the return process, contact Sleeplay, state the reason for the return, and we’ll guide you through the rest. We of

What machines are eligible for the 60-Day Risk Free program?

All CPAP machines qualify for our 60-Day Risk Free program.

How does the 60-Day Mask Guarantee work?

We understand that finding the right CPAP mask and adjusting to sleeping with one can be challenging. That’s why we offer a 60-Day Mask Guarantee to ensure your comfort and satisfaction. You may exchange a CPAP mask once per lifetime within 60 days o

Start a Return

Need to start a return? Click here