What is your return policy?Updated 9 days ago

60-Day Risk-Free Returns

Most unopened items can be returned within 60 days for:

    •    A full refund (minus return shipping), or

    •    100% store credit

Note: CPAP machines, masks, and oxygen concentrators have detailed return guidelines below.

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60-Day Mask Guarantee

    •    Opened masks may be returned within 60 days for store credit toward a new mask (one-time offer per customer).

    •    Unopened masks are eligible for a refund (minus return shipping) or store credit.

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CPAP Machines – 60-Day Risk Free

Eligible CPAP machines can be returned within 60 days for:

    •    A refund (minus return shipping), or

    •    Store credit

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Oxygen Concentrators

    •    Unopened units may be returned within 60 days for a refund (minus return shipping) or store credit.

    •    Opened oxygen concentrators are not eligible for return.

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Important Notes

    •    Returns must be in original packaging, in like-new condition, and undamaged.

    •    Orders may be modified before shipping without penalty.

    •    We recommend reviewing product details carefully and reaching out to our team with any questions before placing an order.

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CSpring Products

As per manufacturer policy, all CSpring products must be unopened and returned within 14 days of delivery to be eligible for a refund.