Sleeplay

Yes&#x2014;Certified Pre-Owned machines are final sale, which means they can&#x2019;t be returned or exchanged.But don&#x2019;t worry&#x2014;we&#x2019;ve got you covered. Every Certified Pre-Owned machine is fully inspected, cleaned, and tested, and if you experience any issues, we&#x2019;ll help initiate a manufacturer warranty claim on your behalf so you&#x2019;re supported every step of the way.Our goal is to give you great savings without sacrificing peace of mind.

Yes—Certified Pre-Owned machines are final sale, which means they can’t be returned or exchanged. But don’t worry—we’ve got you covered. Every Certified Pre-Owned machine is fully inspected, cleaned, and tested, and if you experience any issues, we’l

Are Certified Pre-Owned machines final sale?

Returns, Refunds, & Exchanges

Do you offer financing options?

Does Sleeplay charge taxes?

Does Sleeplay price-match products from competitors?

How Do I Purchase CPAP Equipment with HSA or FSA Funds

Do I need a prescription to buy a CPAP machine?

How can I get a CPAP prescription?

How is Sleeplay different from other CPAP retailers?

Do you accept insurance?

How do I apply promo/discount codes?

Can discount codes be stacked?

Can I use a discount code with my rewards points?

What if a promotion offers a lower price after I’ve already made a purchase?

Which products do not have discounts applied?

Discounts

Payments & Promos

What is your return policy?

How does the 60-Night Risk Free on CPAP Machines work?

What machines are eligible for the 60-Night Risk Free program?

How does the 60-Night Mask Guarantee work?

Start a Return

How long does it take for a credit to reflect on my card after an order cancellation?

What should I do if I have not received my order?

Redo Protection & Free Returns

What is a Fit Pack?

My oxygen concentrator has use time. Why?

Can I try a CPAP Mask before I buy it?

What's included with my CPAP machine?

Does my CPAP machine require maintenance?

How do I know which CPAP machine is right for me?

How do I troubleshoot common issues with my CPAP machine?

What are the side effects of using a CPAP machine, and how can I manage them?

What is a good myAir score?

Can I travel with my CPAP machine?

What is a CPAP machine?

What is a BiPAP machine?

What are the different types of CPAP masks available?

What is the correct way to fit a mask?

My mask is leaking. What does this mean?

What is the best way to clean my mask?

How often should I replace my CPAP products?

Are over-the-head tubing masks loud when used with travel CPAP machines?

Do women's mask sizes run separately from standard sizes?

What should I consider when purchasing the NUWAVE Plus CPAP Sanitizer? Will it be compatible with different CPAP tubing types?

What does the S/M mean on the ComfortGel Blue cushion?

RxExpress, prescription renewal, rx service

Wesper Home Sleep Test

Product Information

How can I improve my sleep?

What lifestyle changes can help with sleep apnea?

Can sleep apnea be cured?

What causes sleep apnea?

How is sleep apnea diagnosed?

Is sleep apnea dangerous?

What are the common signs of sleep apnea?

Can sleep apnea be treated without using a machine?

What are the alternatives to CPAP therapy?

What is sleep apnea?

About Sleep Apnea

Will Sleeplay notify me once my order has shipped?

Do I need a prescription on file before you can ship my order?

Do you ship to a P.O. Box?

How much does shipping cost and how is it handled?

When will I receive my items?

How can I update my delivery address for an order?

Orders and Shipping

Does Sleeplay accept partnerships?

Affiliates

How do I cancel my subscription?

How do I subscribe for recurring deliveries?

Subscription

How can I earn points?

How do I check my points balance?

How do I redeem my points?

A friend used my referral link, but the points aren't showing up in my account.

Loyalty Rewards

Can I get a refund for my order before it has shipped?

What is the time frame for processing a refund after a chargeback?

Can I get a refund for the overnight shipping fee if my order is delayed?

Are Certified Pre-Owned machines final sale?Updated 2 months ago