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<p id="isPasted">Please refer to the troubleshooting section in your mask user guide. Mask leaks may indicate one of several things, including:</p><ul><li>Incorrect adjustment</li><li>Incorrect assembly</li><li>Incorrect size</li></ul><p>Worn-out mask (needs replacement)Contact our CPAP experts to determine which of the above factors is interfering with the proper fitting of your mask.</p>

Please refer to the troubleshooting section in your mask user guide. Mask leaks may indicate one of several things, including:. Worn-out mask (needs replacement)Contact our CPAP experts to determine which of the above factors is interfering with the

My mask is leaking. What does this mean?

Product Information

Do you accept insurance or offer other financing options?

Does Sleeplay charge taxes?

Does Sleeplay price-match products from competitors?

How Do I Purchase CPAP Equipment with HSA or FSA Funds

Do I need a prescription to buy a CPAP machine?

How can I get a CPAP prescription?

How is Sleeplay different from other CPAP retailers?

How do I apply promo/discount codes?

Can discount codes be stacked?

Can I use a discount code with my rewards points?

Can you use a discount after you place your order?

Which products do not have discounts applied?

Discounts

Payments & Promos

What is your return policy?

How does the 60-Day Risk Free on CPAP Machines work?

What machines are eligible for the 60-Day Risk Free program?

How does the 60-Day Mask Guarantee work?

Returns, Refunds, & Exchanges

What is a Fit Pack?

My oxygen concentrator has use time. Why?

Can I try a CPAP Mask before I buy it?

What's included with my CPAP machine?

Does my CPAP machine require maintenance?

How do I know which CPAP machine is right for me?

How do I troubleshoot common issues with my CPAP machine?

What are the side effects of using a CPAP machine, and how can I manage them?

What is a good myAir score?

Can I travel with my CPAP machine?

What is a CPAP machine?

What is a BiPAP machine?

What are the different types of CPAP masks available?

What is the correct way to fit a mask?

What is the best way to clean my mask?

How often should I replace my CPAP products?

Are over-the-head tubing masks loud when used with travel CPAP machines?

Do women's mask sizes run separately from standard sizes?

What should I consider when purchasing the NUWAVE Plus CPAP Sanitizer? Will it be compatible with different CPAP tubing types?

What does the S/M mean on the ComfortGel Blue cushion?

What are the specifications for the ResMed AirMini power adapter?

Can the ResMed AirFit F40 be used with the AirMini?

Is it possible to use heated tubing with the ResMed AirMini if I have the right adapter?

Does the ResMed AirMini come with a car charger?

ResMed AirMini

How can I improve my sleep?

What lifestyle changes can help with sleep apnea?

Can sleep apnea be cured?

What causes sleep apnea?

How is sleep apnea diagnosed?

Is sleep apnea dangerous?

What are the common signs of sleep apnea?

Can sleep apnea be treated without using a machine?

What are the alternatives to CPAP therapy?

What is sleep apnea?

About Sleep Apnea

Will Sleeplay notify me once my order has shipped?

Do I need a prescription on file before you can ship my order?

Do you ship to a P.O. Box?

How much does shipping cost and how is it handled?

When will I receive my items?

Orders and Shipping

Does Sleeplay accept partnerships?

Affiliates

How do I cancel my subscription?

How do I subscribe for recurring deliveries?

Subscription

How can I earn points?

How do I check my points balance?

How do I redeem my points?

A friend used my referral link, but the points aren't showing up in my account.

Loyalty Rewards

My mask is leaking. What does this mean?Updated a month ago